- bubblesandbrushesAsked on December 16, 2015 at 11:31 AM
I have used jotform as our sign-in sheet in our art studio for a couple years now. Whoever walks in the door must sign our release form (aka jotform) before they start painting. Today, I linked my jotform with mailchimp so that we could capture the emails of our customers and send newsletters. I linked them together and then tried a test form but it didn't seem to work. How can I make sure it now works?
- victorAnswered on December 16, 2015 at 12:38 PM
In order to test your MailChimp integration, you will first have to Integrate your form with MailChimp. After you have integrated it, you can make a submission on your form to see if all the data is forwarded correctly to the list that you had selected in your integration.
- bubblesandbrushesAnswered on December 17, 2015 at 08:34 AM
I'm sorry....when I said that I "linked my jotform with mailchimp" what I meant was that "I integrated them together". Then when I said I "tried a test form but it didn't seem to work", it meant that I "made a submission on my form to see if all the data is forwarded correctly". And then I said that it didn't work. :-) SO I have already done these steps....and they didn't work.
- CarinaAnswered on December 17, 2015 at 09:57 AM
I inspected your "Generic Sign In form" and I could not find an active Integration with Mailchimp:
Please provide us the form's url so we can investigate further this situation.
We'll wait for more details to proceed.
- bubblesandbrushesAnswered on December 17, 2015 at 10:19 AM
I know I integrated it yesterday because right when it happened, I received 42 "New Subscribers" in my mailchimp account. Can you check again? Could it have started to integrate and then have stopped?
- JotForm Supportashwin_dAnswered on December 17, 2015 at 11:22 AM
Can you please let us know with which form you are having this issue with?
I also checked your last edited form "Generic Sign In Form" in your account and it is not integrated with MailChimp. Please check the screenshot below:
I also check your other recently edited form "Reservation" and it is also not integrated with MailChimp.
We will wait for your response.