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    Jotform and MailChimp Integration

    Asked by bubblesandbrushes on December 16, 2015 at 11:31 AM

    I have used jotform as our sign-in sheet in our art studio for a couple years now.  Whoever walks in the door must sign our release form (aka jotform) before they start painting.  Today, I linked my jotform with mailchimp so that we could capture the emails of our customers and send newsletters.  I linked them together and then tried a test form but it didn't seem to work.  How can I make sure it now works? 


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    Answered by victor on December 16, 2015 at 12:38 PM

    In order to test your MailChimp integration, you will first have to Integrate your form with MailChimp. After you have integrated it, you can make a submission on your form to see if all the data is forwarded correctly to the list that you had selected in your integration.

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    Answered by bubblesandbrushes on December 17, 2015 at 08:34 AM

    I'm sorry....when I said that I "linked my jotform with mailchimp" what I meant was that "I integrated them together".  Then when I said I "tried a test form but it didn't seem to work",  it meant that I "made a submission on my form to see if all the data is forwarded correctly".  And then I said that it didn't work.   :-)  SO I have already done these steps....and they didn't work.

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    Answered by Carina on December 17, 2015 at 09:57 AM

    I inspected your "Generic Sign In form" and I could not find an active Integration with Mailchimp:

    Please provide us the form's url so we can investigate further this situation.

    We'll wait for more details to proceed.

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    Answered by bubblesandbrushes on December 17, 2015 at 10:19 AM

    I know I integrated it yesterday because right when it happened, I received 42 "New Subscribers" in my mailchimp account.  Can you check again?  Could it have started to integrate and then have stopped?

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    JotForm Support

    Answered by ashwin_d on December 17, 2015 at 11:22 AM

    Hello bubblesandbrushes,

    Can you please let us know with which form you are having this issue with?

    I also checked your last edited form "Generic Sign In Form" in your account and it is not integrated with MailChimp. Please check the screenshot below:


    I also check your other recently edited form "Reservation" and it is also not integrated with MailChimp.

    We will wait for your response.

    Thank you!