What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have created an order form and added it to our Facebook page.

    Asked by Dana on December 16, 2015 at 03:19 PM

    I have created an order form and added it to our Facebook page. However, I am having difficulties allowing the form to be accessed from mobile devices. I have followed instructions via your User Guide but am still having no luck. Can you please help?

    This is a re-post of a comment on Deprecated: How to make mobile friendly forms on JotForm

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    JotForm Support

    Answered by Mike_G on December 16, 2015 at 03:53 PM

    To my understanding, you've added your form as an app to your Facebook page, but when you're trying to view the apps(forms) on your Facebook application on your mobile device you're unable to see it, is that correct? I would like to apologize for the inconvenience, however, the Facebook mobile application on mobile devices really doesn't show apps added on your Facebook pages.

    You can try to add your form as your website that when clicked from the Facebook mobile app, it will be opened on the mobile's default web browser.

    On the Facebook app, it will be under About, then you have to click visit website.

    Let us know if you need any further assistance. Thank you.

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    Answered by hpydam on December 17, 2015 at 06:45 AM
    Yes, you are correct. I will try to add the form as the website. Thank
    you for you quick response. It is greatly appreciated.