Reject credit card

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    Asked on December 16, 2015 at 05:20 PM

    Using a credit card payment form. 

    I have a form on my website for credit card payments.  I tried using it with my credit card.

    It keeps rejecting saying credit card number invalid.  I used two different cards with same result.

    What have I done wrong on the form.

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    Answered on December 16, 2015 at 06:24 PM

    It may be due to having two forms embedded to the same page using the script method.  Try using the form on its own, not embedded to your page.  If that works, you may need to use the iFrame embed method for one of your forms:

    If you have used a test credit card number, you would get that number, but if not, it means that your credit card was blocked.

    Please contact PayPal support for more details why this has happened - when you do, do include the credit card details and the error message above.

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    Answered on December 16, 2015 at 08:44 PM

    Thanks David,  iFrame on one of the forms solved my problem.

    One more question, does Jotform have an image of  credit card logos that can be placed on the form?
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    Answered on December 16, 2015 at 09:46 PM

    @ thebidcalendar

    Thank you for the confirmation all is good now.

    We will answer the next question separately here