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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to change the language of the form?

    Asked by marclou on December 17, 2015 at 04:00 AM

    Dear JotFormers,

    My form is in english, and I also set the langage of my form in English. But there is still some words in french in the form, for the months in the calendar, for the submit button "please wait" ... 

    Do you have any ideas how to change it ? 

     

    Thanks ! 

     

    Page URL:
    https://form.jotform.me/jsform/53358196204457

    how how to change french please wait thanks and
  • Profile Image
    JotForm Support

    Answered by Chriistian on December 17, 2015 at 04:26 AM

    Hi,

     

    I checked your form and it seems that the form is not setup to multilingual. 

    To make your forms multilingual, just follow the instructions provided in this article: How to make your forms multilingual.

     

    Do let us know if ou need further assistance.
    Regards.

  • Profile Image

    Answered by marclou on December 17, 2015 at 04:45 AM
    Hello Chriistian !
    I don’t really need a multilingual form, English is enough. But even if i set the default langage into English, there is still some french word in it …
    Thanks for your help,
    Marc
    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on December 17, 2015 at 05:13 AM

    Hi Marc,

     

    I checked your form and I was not able to notice any french word in it. If you still find a french word in your form, you can directly edit the labels of your form in the Form Builder.

    If you are having difficulty in editing the label in your form, can you tell us what field did you notice the french word so we can further investigate? If you can provide us a screenshot of the issue then that would be great. To add a screenshot in the thread, just follow the instructions provided in this article: How to add screenshots/images to questions in support forum.

     

    Do let us know if the issue still persists.
    Regards.

  • Profile Image

    Answered by marclou on December 17, 2015 at 05:45 AM
    There is form when you want to fill in a date, it opens a calendar and the months are in french !
    ...
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    JotForm Support

    Answered by mert on December 17, 2015 at 09:18 AM

    Hi there,

    If your browser's default language is set for French, that field detects it automatically and generates the texts in your browser's default language. (French)

    Please, try to set it as English and try the same scenario with those settings. Also, you can find the guide about how to do it from the link below:

    http://pchelp.ricmedia.com/change-apple-safari-language-settings-mac/

     

    Thanks.

  • Profile Image

    Answered by marclou on December 17, 2015 at 09:45 PM
    Hey !
    I tried with other english computers and the months in calendar are still in french… I guess it’s maybe because i created the form with my french computer … but i dont know how to deal with it .. ..
    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on December 18, 2015 at 01:24 AM

    Hi,

     

    I was able to see what you are reporting. The popup Calendar of the Date Time field is in French language.

     

    Even when I try to clone the form the popup calendar is still in French language. Please try to remove and add a new Date Time field and see if this will fix the issue.

     

    Do let us know if the issue still persists.
    Regards.

  • Profile Image

    Answered by marclou on December 18, 2015 at 02:45 AM
    Hey !
    Thanks for your help, i tried but it’s still in French …
    ...
  • Profile Image

    Answered by marclou on December 18, 2015 at 02:45 AM
    May i ask you how can i disable the hover effect with paypal ?
    See attach the example !
    Thanks
    Marc

    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on December 18, 2015 at 04:03 AM

    Hi,

     

    May I know if your Form Builder Language is in French? If so, before you add the new datetime field please try to set the language Form Builder to English and see if it will work. You can find the Language selector at the bottom of the Form Builder page.

     

    Do let us know if the issue still persists.
    Regards.

  • Profile Image
    JotForm Support

    Answered by Chriistian on December 18, 2015 at 04:04 AM

    Regarding on your other concern, I have moved it to a separate thread so we can better assist you. You can check the thread here: http://www.jotform.com/answers/728369. We will attend to your concern on that thread as soon as possible.

  • Profile Image

    Answered by marclou on December 18, 2015 at 04:45 AM
    It was in French, and it works now !
    Thanks so much for your help :)
    ...
  • Profile Image
    JotForm Support

    Answered by mert on December 18, 2015 at 06:58 AM

    On behalf of Chriistian, you are most welcome. If you have other issues, please always feel free to contact us.

     

    Thanks.