Multiple Hidden fields on show even when set as Hidden in Conditions

  • vdauman
    Asked on December 17, 2015 at 9:26 AM

    Hi, I have a problem with this form.  Even when I set some fields as hidden, they still appear.

    For example, when Day is chosen, the check box field Intensive Language option still appears.

    https://form.jotform.com/53213097724959

     

  • Kevin Support Team Lead
    Replied on December 17, 2015 at 10:34 AM

    Hi,

    Thank you for contacting us.

    I have checked your form and I can see the condition is working properly, when a select Day in Please choose type of your stay , I can see the Language option disappears, see my screencast below : 

    Multiple Hidden fields on show even when set as Hidden in Conditions Image 1 Screenshot 20

    See my cloned form here : https://form.jotform.com/53504197036959 

    Feel free to clone it.

    Let us know if you still get the issue , we will be glad to assist you.

    Regards.

  • vdauman
    Replied on December 18, 2015 at 8:34 AM

    Dear Kevin,

    Thanks for the reply.  I added some more fields and now the multiple fields I have hidden on the conditions all appear.

     

     

  • vdauman
    Replied on December 18, 2015 at 8:47 AM

    Dear Kevin,

    I figured out what the problem is.  It's the order of the conditions.

     

    Thanks

  • victor
    Replied on December 18, 2015 at 10:46 AM

    Thank you for your update and you were able to solve this issue. If you have any question or issue, please do not hesitate contacting us. We will be glad to help.