What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Manipulating forms that are visible to my other users

    Asked by SunbridgeInstitute on December 17, 2015 at 10:50 AM

    Hi there, I'm wondering if there is any way to manipulate which forms are visible to the other users in my company? It seems they are able to see everything including archived forms, without any distinctions between them. I marked the important ones with "favorite" but they can't see which ones are my favorites. I have about 8 forms going, and 3 archived forms, but only 2 should be visible to the other staff. How can I do this?

    Thank you!

    visible 3 and company thank
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    Answered by SunbridgeInstitute on December 17, 2015 at 10:53 AM

    nevermind--I figured out that if I use folders, they are able to see my folders. Thank you!

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    JotForm Support

    Answered by david on December 17, 2015 at 11:39 AM

    Glad to hear you have figured things out.  On another note regarding folders and sub-users, any forms created in the folder shared by you by your sub-users will be created in your account.  Any forms created outside of the shared folder will be created in their own account and will not receive the upgraded limits. 

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    Answered by SunbridgeInstitute on December 17, 2015 at 01:47 PM

    oh dear! Now I'm a little confused! How do I create something outside of the shared folder, and what do you mean by upgraded limits?

    Thanks!

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    JotForm Support

    Answered by david on December 17, 2015 at 01:54 PM

    If you add someone as a sub-user, the shared folders appear in their account.  Any forms they create in those folders will add the form to your account.  If the create a form outside those folders, the form will be placed in their own account.  If they have a Free account, since the form was created in their own account, that form will have their account limits.  Where as if they create the from in a folder you shared with them, since the form is then create in your account, it will have your limits.  Your Premium account submission limits were what I was referring to by upgraded limits. 

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    Answered by SunbridgeInstitute on December 18, 2015 at 08:54 AM

    ah, this is very clear. Thank you for the clarification.

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    JotForm Support

    Answered by BDAVID on December 18, 2015 at 10:46 AM

    On behalf of my colleague, you are welcome! Please open a new thread if you need anything else, we will be glad to assist you.