What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is disabled the service from my web page?

    Asked by cocoarratta on December 17, 2015 at 02:55 PM

    I Cant see any leads in my account and the service is disabled in my web page.

    I need to fix it a soon as possible..


    Thank you


    Username: cocoarratta

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    JotForm Support

    Answered by david on December 17, 2015 at 04:31 PM


    I checked your account and there does not seem to be any forms.  I checked the trash and there were two forms but neither had any submissions.  You can restore those two forms from the trash:


    Does anyone else possible have access to your account that may have deleted them?