What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I was able to reproduce the issue when I test it on your jotform http://www.jotform.us/form/51833976293164 as well.
The Adobe DC Widget was not abel to authenticate the email account properly.
I have elevated the issue to our higher team support to check on this.
We will notify you here at once when fixed.
The bug has been fixed.
Kindly open your form and reauthenticate your Adobe DC eSign widget for the changes to apply.
Let us know if you have any trouble.