What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Adobe Signed Widget not working

    Asked by dixon347 on December 17, 2015 at 04:33 PM

    Adobe Signed not working, I have given permission in Adobe.  I get the message something went wrong. 

    Page URL:
    https://form.jotform.com/51833976293164

    adobe signed adobe widget
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    JotForm Support

    Answered by jonathan on December 17, 2015 at 06:40 PM

    I was able to reproduce the issue when I test it on your jotform http://www.jotform.us/form/51833976293164  as well.

    The Adobe DC Widget was not abel to authenticate the email account properly.

    I have elevated the issue to our higher team support to check on this.

    We will notify you here at once when fixed.

    Thank you.

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    JotForm Support

    Answered by TitusN on December 21, 2015 at 02:21 AM

    Hello,

    The bug has been fixed. 

    Kindly open your form and reauthenticate your Adobe DC eSign widget for the changes to apply. 

    Let us know if you have any trouble. 

    Thanks!