When I click analytics it says I am not authorized. How do I gain authorization?

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    Marc
    Asked on December 17, 2015 at 04:39 PM
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    david
    Answered on December 17, 2015 at 06:27 PM

    Hi,

    You must be logged in to your account to use analytics.  Since your post came from an account that was not logged in, that is likely the issue. 

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    guest_42174904280048
    Answered on December 19, 2015 at 07:04 PM

    Hi David.  That's the problem.  I log in.  Once logged in I see all of my forms.  I go a certain form and click to access analytics.  It then says I'm not authorized to see the form.

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    Kevin_G
    Answered on December 20, 2015 at 12:21 AM

    Hi,

    I think the issue is because of you are created your forms using a guest account, I found only one account related to your email address mjeffrey@tphnd.org , when you are trying to access to the Analytics feature, it recognizes you as a guest account and this is why it does not let you view the data.

    Thanks.