- MarcAsked on December 17, 2015 at 04:39 PM
- JotForm SupportdavidAnswered on December 17, 2015 at 06:27 PM
You must be logged in to your account to use analytics. Since your post came from an account that was not logged in, that is likely the issue.
- guest_42174904280048Answered on December 19, 2015 at 07:04 PM
Hi David. That's the problem. I log in. Once logged in I see all of my forms. I go a certain form and click to access analytics. It then says I'm not authorized to see the form.
- JotForm SupportKevin_GAnswered on December 20, 2015 at 12:21 AM
I think the issue is because of you are created your forms using a guest account, I found only one account related to your email address firstname.lastname@example.org , when you are trying to access to the Analytics feature, it recognizes you as a guest account and this is why it does not let you view the data.