Algunas de mis imágenes han desaparecido

  • armariosbarcelona
    Asked on December 18, 2015 at 6:21 AM

    Buenos días,

     

    Estaba editando unos formularios y de repente algunas de las imágenes han desaparecido.

    Son imágenes comunes a los mismos formularios, y no aparecen en ninguno.

    Les paso los links de algunos de los formularios:

    https://form.jotformeu.com/43022654452347

    https://form.jotformeu.com/50555368568366

    https://form.jotformeu.com/50663612051345

    Concretamente, han desaparecido las imágenes del image radio buttons "PosicionArmario" y del image checkboxes "ModeloInteriores".

    Lo curioso es que sólo estaba editando uno de los formularios y las fotos han desaparecido de todos sitios, incluso de los formularios que no estaban abiertos ni se estaban editando.

    He probado a abrirlo desde mi web y tampoco se ven y desde otros ordenadores tengo el mismo resultado.

    Por favor, podrían decirme a qué se debe?

    Gracias,

    Nuri.

    Jotform Thread 728441 Screenshot
  • armariosbarcelona
    Replied on December 18, 2015 at 6:52 AM

    Acabo de intentar abrir una de las imágenes directamente por su link (http://www.jotform.com/uploads/armariosbarcelona/50485650205350/300151035321666467/Entre%20paredes%20A.jpg) y me aparece una web de JotForm con el siguiente mensaje:

    "Bandwith limit exceeded. This link has generated too much traffic and have automatically been disabled".

    No entiendo por qué.

    Alguna idea?

  • Charlie
    Replied on December 18, 2015 at 9:38 AM

    The images uploaded via a form and is stored in a submission will have a bandwidth limit. Our management has implemented a bandwidth limit to avoid bandwidth abuse.

    These are the limits:

    Small files with a file size less than 10 MB can be viewed or downloaded 100 times

    Large files with a file size greater than 10 MB can be viewed or downloaded 10 times

     

    If you are displaying files or images, I would suggest downloading them and host them on an image hosting site like Photobucket or imgur.com, or on your own server to avoid this problem.

     

    We can reset the bandwidth limit on your file uploads, but we can only do this once. When the file reached the bandwidth limit again, you won't be able to download or view it anymore.

    Please do share us the file upload links that reached the bandwidth limit so that we can reset them. We'll wait for your response.

  • armariosbarcelona
    Replied on December 21, 2015 at 5:58 AM

    Ok, before reseting I'll try to display them from another hosting site (I didn't know I could do it this way).

    I'll contact you again if I need to reset.

    Thank you very much!

  • armariosbarcelona
    Replied on December 21, 2015 at 6:36 AM

    Ok, I tried downloading an image from Pinterest but it doesn't work.

    Why?

    https://form.jotformeu.com/50663758161358

  • Welvin Support Team Lead
    Replied on December 21, 2015 at 8:27 AM

    The links from Pinterest won't work. You will have to use the Absolute Path of the images in order to show it in the widget. 

    Ex. http://example.com/image.jpg

    I would suggest uploading the images to your website and host it from there. OR, use imgur.com to host the images. You can register to them so you have the control of the images.

  • armariosbarcelona
    Replied on December 22, 2015 at 3:17 AM

    Ok, I'll try this way.

    Thank you!

  • mert JotForm UI Developer
    Replied on December 22, 2015 at 3:35 AM

    On behalf of my colleagues, you are kindly welcome. After trying the suggested method, please let us know the results. If it is still not working, we can try to assist you in different way.

     

    Thanks.

  • armariosbarcelona
    Replied on December 28, 2015 at 5:47 AM

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