submissions are missing

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    surreyartfairs
    Asked on December 18, 2015 at 09:12 AM

    I've had 8 submissions on my form but only 2 show their details - I know that the others have entered their information but it is not showing.

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    victor
    Answered on December 18, 2015 at 11:15 AM

    Sorry for this inconvenience. Can you please try unchecking the ERUOPE DATACENTER in the setting page (ACCOUNT->SETTINGS)

    After this, please clear both your cache and cookies of your browser.

    Please let us know if this helps. If not, I will forward this to our back end team so they may analzye and fix the issue.

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    surreyartfairs
    Answered on December 20, 2015 at 05:28 AM

    Great, that has worked!  Thank you

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    Mike_G
    Answered on December 20, 2015 at 06:08 AM

    On behalf of my colleague, Victor, you're most welcome! Please feel free to let us know if you have any other questions or concern in the future. 

    Thank you.