What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    submissions are missing

    Asked by surreyartfairs on December 18, 2015 at 09:12 AM

    I've had 8 submissions on my form but only 2 show their details - I know that the others have entered their information but it is not showing.

    Page URL:
    https://eu.jotform.com/submissions/53433374369360

    Screenshot
    Submissions information others entered
  • Profile Image

    Answered by victor on December 18, 2015 at 11:15 AM

    Sorry for this inconvenience. Can you please try unchecking the ERUOPE DATACENTER in the setting page (ACCOUNT->SETTINGS)

    After this, please clear both your cache and cookies of your browser.

    Please let us know if this helps. If not, I will forward this to our back end team so they may analzye and fix the issue.

  • Profile Image

    Answered by surreyartfairs on December 20, 2015 at 05:28 AM

    Great, that has worked!  Thank you

  • Profile Image
    JotForm Support

    Answered by Mike_G on December 20, 2015 at 06:08 AM

    On behalf of my colleague, Victor, you're most welcome! Please feel free to let us know if you have any other questions or concern in the future. 

    Thank you.