Everytime I try to convert my forms to a PDF file it keeps giving me an

  • Profile Image
    DanceWoking
    Asked on December 18, 2015 at 10:12 AM

    Everytime I try to convert my forms to a PDF file it keeps giving me an error message - any ideas?

    AccessDeniedAccess Denied5FAFBD2DF1F436FFC5aimjSvaSl8RJx9ar3M7HMaAw08l3MLMrqm/DEWtZ3+6hJFVG5mlkfOs14+XmLPETfRDMd7AOs=



    This is a re-post of a comment on How to Create a PDF Form

  • Profile Image
    Boris
    Answered on December 18, 2015 at 11:44 AM

    We are very sorry for the inconvenience, some of the PDF form creation processes were hanging on the server. Our maintenance team informed us that the issue has already been resolved.

    Please kindly try re-creating the PDF version of your form, it should now work correctly as before. :)

    Please let us know how it goes, or if the issue still persists on your end. Thank you.

  • Profile Image
    khall90
    Answered on January 26, 2016 at 11:45 AM

    I am getting an error on my form as well and I can't create my form.

     

    please help.

     

    Thanks

    Kelly

  • Profile Image
    Boris
    Answered on January 26, 2016 at 01:18 PM

    Kelly, in order for us to assist you better, your post has been moved to a thread of its own:

    http://www.jotform.com/answers/756448

    We will assist you there, promptly. Thank you.