Drag And Drop of fields is not working

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    hosmerpoint
    Asked on December 18, 2015 at 02:05 PM

    Hi,

    I'm a long time Jot-Form user updating a form I made last year.  For some reason, it's not allowing me to drag and drop fields within the form, or drag new fields into the form.  I can move fields using "move up" and "move down", and duplicate fields.

    I'm using the latest version of chrome on a Windows 10 computer.

    Help!

  • Profile Image
    Ben
    Answered on December 18, 2015 at 03:22 PM

    Can you please try to use FireFox browser to see if you are experiencing the same issue?

    I have checked, but for me it is working on all of my browsers (even IE).

    If it is working on your FireFox, but want to use Chrome, you can try entering its private mode to check if it would work the same there as well or if the drag and drop would work properly for you.

    Do let us know how it goes.