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    Unresponsive script issue

    Asked by Gina6262 on December 19, 2015 at 12:34 AM

    When trying to fill out a test form, I continously get a unresponsive script error. I have cleared my cache and I'm on the most current version of Firefox. I tried it on my phone and got the same error. 

    Form - https://form.jotform.com/53520694584967

    It was working earlier without problems. Not sure what happened. Please advise what I need to do to get this working again?

    Page URL:
    https://form.jotform.com/53520694584967

    unresponsive script issue unresponsive script
  • Profile Image
    JotForm Support

    Answered by Chriistian on December 19, 2015 at 02:00 AM

    Hi,

     

    I accessed the form you mentioned in this thread and I was able to replicate the issue. I was not able to fill up the form due to script errors.

    The issues might be cause of your calculations or conditions setup. Let me further investigate the issue. I will get back to you as soon as I get a result.

     

    Regards.

  • Profile Image
    JotForm Support

    Answered by Chriistian on December 19, 2015 at 02:41 AM

    Hi,

     

    As per further checking your form, the condition in Birth Month field might have cause the issue. 

    You will noticed that you are updating the Birthday Month field base on the value of itself. Please try to disable or delete the condition and see if it will fix the issue. 

     

    Do let us know if you need further assistance.
    Regards.

  • Profile Image

    Answered by Gina6262 on December 19, 2015 at 10:04 AM

    If I need to move a response from one field to another - just coping it, not changing it in any way - what is the best way to do that? 

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    JotForm Support

    Answered by Welvin on December 19, 2015 at 12:47 PM

    You can copy the value by simply adding the field in the calculation equation. Here's our guide for the calculation feature: http://www.jotform.com/help/259-How-to-perform-calculation-in-the-form.

    If you would like to conditionally copy the value, you can add the calculation conditions, but it is recommended not to target the same field because this won't work. 

    http://www.jotform.com/help/268-How-to-Insert-Text-or-Mathematical-Caculation-into-a-field-using-a-Condition

    Your form is crashing my browser as well so I would suggest changing your conditions.