Get Visitor Location widget: Unable to fetch any information and does not allow to select specific details to capture

  • Profile Image
    Asked on December 21, 2015 at 07:32 AM
    Widget "Get Visitor Location" doesn't work in new forms But in olds form all OK. 

    In new forms it return blank result. 

    Also I can't configure it like last time (to check checkboxes for IP, city and etc.).

    Page URL:

  • Profile Image
    Answered on December 21, 2015 at 08:58 AM

    Apologies for the inconvenience, I was able to replicate the problem.

    Let me forward this to our developers to have it checked and fixed. We will update you on this thread as soon as this has been resolved.

  • Profile Image
    Answered on January 19, 2016 at 01:23 AM


    Get visitor location has been fixed - please check:

    Please pardon the inconvenience caused - and let us know if you have any concerns.