What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Trash Folder: Unable to use Purge option

    Asked by jcuthbertson on December 21, 2015 at 11:32 AM

    When I try to "purge" forms from trash, it is taking an unusually long time. Is there something I am doing wrong?

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    JotForm Support

    Answered by Mike on December 21, 2015 at 11:47 AM

    Thank you for contacting us.

    It looks like that we are currently having some issue with the Purge option. A bug report ticket has been attached to this thread and escalated to our Development Team.

    We will get back to you once the issue is fixed.

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    JotForm Developer

    Answered by ceren on December 22, 2015 at 07:16 AM


    Sorry for the inconveniences. Purge option under Trash folder is working now.

    Thank you for contacting us.