What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Thank you for contacting us.
I have checked your account and you have not created any form, you could be using a sub-user account, and you should ask your main account to provide us permission to view submissions.
Please, share us the link to your form, we will await your response.
Attached is the notification e-mail I received. It has a link too
Unfortunately, I'm not able to see your attached.However, I have checked your account and I can see you have a form there, and I'm able to see the submissions.
Please, could you share us the info about the received email ?, so we will investigate if the submissions is there.