- gbpresAsked on December 22, 2015 at 08:46 AM
I have used jotform for many years and within the last few weeks I am not receiving any form submission notifications. I have changed nothing on the forms or my email account. I created a new email account and added that to a form to test and still nothing. Where are my submission emails going? Can you tell if they have bounced. I have whitelisted the noreply addresss and the ip address. I need this to work. the problem exists will ALL of my forms. I submitted this question yesterday and had no reply.
- CharlieAnswered on December 22, 2015 at 09:40 AM
To avoid confusion and for us to better assist you, please refer to this link instead: http://www.jotform.com/answers/729781. I have answered your questions there. Please send your reply there.
Thank you for understanding.