What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to get charge customer later or payment authorization with Braintree

    Asked by 911lightsdealer on December 22, 2015 at 10:28 AM
    Any chance we can get this on Braintree?
  • Profile Image

    Answered by 911lightsdealer on December 22, 2015 at 10:39 AM

    Trying to get charge customer later with Braintree?

  • Profile Image
    JotForm Support

    Answered by beril on December 22, 2015 at 11:13 AM

    I am not sure but as far as I know it is not possible with Braintree.

    You can capture card information and charge it later with PayPal, Stripe and Authorize.Net.

    Please, check the guide below for more information.

    http://www.jotform.com/help/292-How-to-Enable-Payment-Authorization

    If you require more information, please do not hesitate contacting us. We will be glad to assist you.

  • Profile Image

    Answered by 911lightstest on December 22, 2015 at 11:50 AM

    I'm more looking for this implementation:

     

    https://developers.braintreepayments.com/guides/customers/ruby#create

  • Profile Image

    Answered by 911lightstest on December 22, 2015 at 11:53 AM

    But Braintree does support this using the :submit_for_settlement boolian

  • Profile Image
    JotForm Support

    Answered by Kiran on December 22, 2015 at 12:52 PM

    I'm running a few tests to check the issue. Please allow me some time to work on it and get back to you later.

    Thank you for your patience.

  • Profile Image
    JotForm Support

    Answered by Kiran on December 22, 2015 at 01:11 PM

    Thank you for your patience. After running few tests with Braintree sandbox account, unfortunately I see that the payment authorizations is not possible with JotForm at the moment. However, let me send a feature request to our backend team to evaluate this and see if this can be implemented. We cannot promise you that the feature will be implemented or cannot provide any ETA at the moment.

    You'll be posted through this thread once we have any update in this regard. Thank you!

  • Profile Image

    Answered by 911lightstest on December 22, 2015 at 02:37 PM

    Kiran,

    It is really not the payment authorizations that we are interested in, the important feature for us is adding customers via the form.

  • Profile Image

    Answered by victor on December 22, 2015 at 03:42 PM

    Thank you for the update. My colleague already open a ticket for this request. Since this is a new feature, we cannot guarantee when or if this will be implemented.

    As soon as we have any update, we will be informing you through this thread.

    Happy Holidays.

  • Profile Image
    JotForm Support

    Answered by NeilVicente on December 27, 2015 at 03:09 PM

    @911lighstest

    Authorization-only feature is now available in our Braintree integration. You can find this feature under the Edit Properties screen, as with PayPal, Authorize.Net and the others.

    Cheers!

  • Profile Image

    Answered by 911lightstest on December 28, 2015 at 04:47 PM

    Thanks, however this doesn't seem to be sending the CVV code to Braintree.