After moving forms to new account, emails are still sent to the default email of original account

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    lizzyd308
    Asked on December 22, 2015 at 11:07 AM
    I still need the form submission emails to go to the new account owner as well. I am still getting them. Can you please update
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    Ben
    Answered on December 22, 2015 at 11:14 AM

    When moving the form, the original setup will not be changed in any manner, unlike when the form is cloned to a new account, where all emails are replaced by the email of the account owner.

    To change this I would suggest taking a look at this guide: How to properly Change and Test a New Email Recipient Address.

    It will show you how to change the email and properly test the same.

    Do of course let us know if you have any issues or questions Liz and we would be happy to assist with the same :)