What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account isn't activated

    Asked by meow22 on December 23, 2015 at 02:05 AM
    Hi i delete that fields and my account doesent activated
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    JotForm Support

    Answered by Chriistian on December 23, 2015 at 02:16 AM

    Hi,

     

    Your account has been suspended by our phishing detector because you have a field that asks a user for their password.

    Forms that collect username and passwords violate our Terms of Use.

    I have reactivated your account and removed the password field. We recommend you avoid adding a password field in your forms to prevent your account from being suspended again.

     

    Do inform us if you have any other concerns,
    Regards.