What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do your encryption forms work?

    Asked by xcitemedia on December 23, 2015 at 12:45 PM
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    Answered by victor on December 23, 2015 at 01:05 PM

    Thank you for contacting us. Keys are only required to view submissions. They are not require to submit forms. You can create a key using Jotform or use a public that you already have. You only need one key and can be shared with many users. It is saved in the browser. If you are not asked for a key and not able to view the submission, you may want to clear the cookies and cache of the browser. Once cleared, you should be asked for the key to view the submissions.

    For more information, you may want to review our users guide, What are Encrypted Forms and how to use them as expert.