- tgu1frarodriguezAsked on December 24, 2015 at 11:54 AM
Hi JotForm Team!
I am working on a project on which I need to be able to reset passwords. The link to the website is the following: http://trrsystem.weebly.com/.
Unfortunately I am unable to use either of those two forms, I am thinking that this is happening due to the fact that I am asking for usernames, passwords, so on and so on. However, I've noticed that there are in fact a couple of forms that do ask for that information and they are working just fine.
I appreciate your support and interest. Attached you will find the links for both forms.
Now all of my forms are not usable. Please help. :(Page URL:
- tgu1frarodriguezAnswered on December 24, 2015 at 12:03 PM
- JotForm SupportBJoannaAnswered on December 24, 2015 at 01:53 PM
I have checked your account and your account is autosuspended by the phishing filter because of the suspected phishing form you have:
Phishing - You agree that Company may terminate your JotForm Service immediately if a form is created or JotForm is found to be used to: Obtain credit cards sensitive information, get social security numbers, show content with child pornography. Or if a form was made to steal user login credentials. All these activities are considered as Phishing and any account along with the guilty forms will be suspended immediately.
You need to delete those fields from your forms or to delete your forms and only then your account can be activated.
I also saw that your account was suspended because of same reason three day ago, so please do not add fields that are asking for user login credentials.
Hope this will help. Let us know if you need further assistance.
- msimpyAnswered on December 24, 2015 at 02:07 PM
I notice you are using Weebly - the Pro and Business versions of Weebly have a "Membership" option that will allow you to handle passwords etc directly through Weebly...
- tgu1frarodriguezAnswered on December 24, 2015 at 02:08 PM
Thank you BJoanna, I have removed the forms. I would thank for re-activating my account.
I do understand that msimpy, since this is a school project, I don't funds to cover that upgrade. But thanks for the suggestion.
- JotForm SupportBJoannaAnswered on December 24, 2015 at 02:51 PM
I have re-actived your account. Your forms are now also active.
Feel free to contact us if you have any other questions.