We are Unable to Update Billing Details to Make Payments ?

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    bookmycars
    Asked on December 25, 2015 at 04:52 AM

    Billing details tap is not showing in our tab we are unable to make the payment kindly do the needful

  • Profile Image
    mert
    Answered on December 25, 2015 at 05:45 AM

    Hi there,

    Currently, you don't have a active subscription from your previous purchase, that's why you couldn't update your billing details. In order to upgrade your account, you need to select plan from the Pricing page. You can find the detailed instructions from the guide below:

    http://www.jotform.com/help/331-How-to-upgrade-my-account

     

    If you need any extra information or assistance, please let us know.

    Thanks.

  • Profile Image
    bookmycars
    Answered on December 25, 2015 at 06:37 AM

    This is not working please give answer after checking the account properly 

  • Profile Image
    mert
    Answered on December 25, 2015 at 08:24 AM

    Also, you can use the following link to upgrade your account to Bronze Monthly plan:

    https://sites.fastspring.com/interlogy/product/jotformbronzemonthly?referrer=bookmycars

     

    This will help you to beat the issue while you are trying to upgrade. If it is still not solve your problem, please let us know.

     

    Thanks.