What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    problem: form not found, this form is disabled

    Asked by tekyoneticaret on December 25, 2015 at 02:13 PM


    i just work about some new form and i will do my some web page different forms for each all different products for different payment page.

    And i just see your new system things: mobile resposive, youtube, terms and .... and i like so much so i just try to do 1 form to looking somethings HOW MUST I DO MY NEW FORM FOR MY WEB PAGE, AND ALSO i am interesting to do webpage form, so i am just think, try to do somethings...BUT i get problems and message is: form not found, this form is disabled

    Can u resolve my problems please.

    Thank you very much.

    Muhammet Koçak

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    JotForm Support

    Answered by Welvin on December 25, 2015 at 04:19 PM

    I've fixed this for you. You have been auto suspended due to the content of your forms which is tagged by our system as the phishing one. We have a system filter that will check new forms and can auto suspend accounts if it finds the form as a phishing form. Your forms are good so I have reactivated your account. Your forms should be up now.