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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The spaces in the Quantify Gift Registry options are replaced with a hyphen and all in lower case in submissions page/email

    Asked by Michael  on December 28, 2015 at 09:20 PM

    I am using the gift registry widget on multiple forms and when the data is shown in the submission all spaces in the title of the gift item have been changed to dashes and it is all in lower case. Does anyone know if this changed recently or if there is a way around this issue? Just doesn't look very good on the produced PDF and my previous PDF's were coming out fine.

    An example is "Item Number 1" is now displayed as "item-number-1".

    gift registry registry widget gift registry widget gift
  • Profile Image
    JotForm Support

    Answered by beril on December 29, 2015 at 04:32 AM

    Can you provide us your form ID? At that time, we can assist you properly and I can check the issue.

    We will wait for your response.

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    Answered by Michael  on December 30, 2015 at 08:39 PM

    Here is an example form ID - 53637647615868.

     

    When submitted the values look like this:

    So the label "Example Item 1" has been changed to "example-item-1" and the others are the same as well.

    Thanks for any help.

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    JotForm Support

    Answered by Kevin_G on December 30, 2015 at 11:19 PM

    Hi,

    I checked the widget and I can confirm values are being sent as you explained, I guess our developers changed it intentionally in order to avoid issues, since using a character instead of an space is always the best option and also this method avoids errors when submitting the data.

    Hope this helps.

    Thanks.

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    Answered by Michael  on December 30, 2015 at 11:27 PM

    Thanks for the response. I searched and couldn't find anything on it. It's a shame they don't display in the PDF as they appear on the form but I guess I will just have to live with it.

    I've also noticed that if I try to edit a submission with this particular widget it doesn't populate with the previously submitted data. I think this worked previously so not sure what is happening there either. Pretty easy to reproduce if you want to check that one out.
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    JotForm Support

    Answered by Welvin on December 31, 2015 at 12:59 AM

    Allow me to forward this matter to our widget team. I think this isn't intentional and needs to be checked. If there are updates, you should know it through this thread.

    As for the data that doesn't populate the field when editing, I can replicate it as well. I will also forward this to our widget team, but will do so on this thread: http://www.jotform.com/answers/733898

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    JotForm Support

    Answered by TitusN on January 18, 2016 at 06:38 AM

    Hello,

    This has been fixed - submitted values will be displayed exactly as configured in the widget settings. 

    Please check - and let us know. Pardon the inconvenience caused.