What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
If I understand you correctly, you would like to send an email message to the user who completed your form, right?
If so, then you need to set up an autoresponder email. Here's a guide on how to do it: Creating a Form Autoresponder
Let us know if you have any questions. Thank you.