Someone shared a form with me, but it's not linking to my existing account, it wants me to create a new one. Help?

  • SiriusHertz
    Asked on December 30, 2015 at 12:46 PM

    Someone shared a form with my email address - the address tied to my JotForm account. That shared form is not linking to my account. Can you please help me link the share with my existing account? Thanks!

  • David JotForm Support
    Replied on December 30, 2015 at 3:32 PM

    Hi,

    Have the person who shared the form with you remove your access and then share it again.  That should allow the form to show up in your account once again. 

    You can also clone the form to your own account using the URL:

    http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL