What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Getting 500 error on all form submissions

    Asked by joethegoatfarmer on December 30, 2015 at 01:10 PM

    Help!

    http://screencast.com/t/FkwsZVbWE

    Submissions all 500 Getting
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    Answered by mhannant on December 30, 2015 at 01:14 PM

    I think we are all getting the same message. My form is not working either 

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    Answered by egould on December 30, 2015 at 01:25 PM

    Looks like things just got cleared up- my submissions are working now

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    Answered by wolfpaw69 on December 30, 2015 at 01:25 PM

    When jotform is having these types of problems, is there a way that the form can default to a basic error like "We are having troubles with our server and we are working on it.  We apologize for this inconvenience.  Please visit us later"

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    JotForm Support

    Answered by david on December 30, 2015 at 01:36 PM

    My apologies, we had a minor attack on our severs that has been mitigated.  Everything should be back up once again.  If you have any further issues with the 500 error, let us know and we will be happy to have a look at your forms.