What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Sub user access

    Asked by darrenlsmith on December 30, 2015 at 02:58 PM


    My web manager has the jot form account set up in his name and has added me as a sub user however, all I can do is edit forms that he has created to my knowledge. I need to be able to create new forms as well is this possible?


    Toi Walker

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    JotForm Support

    Answered by david on December 30, 2015 at 06:19 PM


    You should be able to create forms from within your own account and in the shared folder.  I checked your account to make sure it was possible from your settings and the option to create new forms was available.  Are you unable to create forms in your own account?