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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Forms not secure

    Asked by ugmwebform on December 30, 2015 at 03:16 PM

    Firefox is telling us that our form does not supply identity information, and therefore displays a gray lock with a warning symbol. Since our form is supposedly secure, how can we fix this problem?

    This is Firefox's explanation of the problem: "A grey lock with an orange triangle indicates that Firefox is not blocking insecure passive content. Attackers may be able to manipulate parts of the page, for example, by displaying misleading or inappropriate content, but they shouldn’t be able to steal your personal data from the site."


    Thanks for your help!


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    JotForm Support

    Answered by Kevin_G on December 30, 2015 at 06:26 PM


    I checked your form and I can see you are using a image which has a non-secure link : 


    You can change it from http to https, and then Firefox should recognize your form as secure now.

    Hope this helps.