Browser issues

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    caspar81
    Asked on February 06, 2012 at 05:56 PM

    Hi,

    I have issues with my Jotform displaying properly within some browsers. For instance, when using Chrome the form disappears from view but loads correctly within Firefox and IE. I'm not sure if this is a problem with my 1&1 webuilder or Jotform. Please help.

    Kind regards

    Caspar

  • Profile Image
    caspar81
    Answered on February 06, 2012 at 07:43 PM

    Hi there. Can anybody help me with this please? I'm stumped...

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    idarktech
    Answered on February 06, 2012 at 08:59 PM

    Hi,

    Can you please try to re-embed your form using iframe code? To get your forms iframe code, please follow the steps below:

    1.  Go to Setup & Embed tab

    2.  Click Embed Form

    3.  Click iFrame

    4. Copy the provided code

    Please let us know if this doesn't help so that we can further assist you. Thank you so much!