Payment submission limit on plan info?

  • Profile Image
    fraanco3
    Asked on December 31, 2015 at 03:54 AM
    The limit on payment submissions (10) for the free plan was a surprise. You should make that more clear in the plan info. 
  • Profile Image
    Charlie
    Answered on December 31, 2015 at 04:01 AM

    Apologies for the confusion. The only plan that has a different limit on the Payment submissions compared to its total submission is the "Free" plan. It is stated on the pricing page and in your billing section.

    And in our pricing page.

     

    Paid plans have the same submission limit for the total submissions, SSL submissions and payment submissions.

    Do let us know if you need more information on this.

  • Profile Image
    CelticPipingClub
    Answered on December 16, 2016 at 03:36 AM

    The plan comparison screen has changed since this thread was created. The plan pricing comparison no longer indicates a limit on Payment Submissions on the Free Plan, which is 10 per month.
  • Profile Image
    Charlie
    Answered on December 16, 2016 at 03:37 AM

    @CelticPipingClub 

    To  better assist you, I have opened a separate thread for your concern. Please refer to this link instead: https://www.jotform.com/answers/1013218. We will address it shortly.

    Thank you.