What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Apologies for the confusion. The only plan that has a different limit on the Payment submissions compared to its total submission is the "Free" plan. It is stated on the pricing page and in your billing section.
And in our pricing page.
Paid plans have the same submission limit for the total submissions, SSL submissions and payment submissions.
Do let us know if you need more information on this.
To better assist you, I have opened a separate thread for your concern. Please refer to this link instead: https://www.jotform.com/answers/1013218. We will address it shortly.