What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problem with Designer

    Asked by parlett127 on January 01, 2016 at 12:53 PM

    When I set the background to transparent in Designer, it makes the background white on my forms. By default, when I create a new form, the background is already transparent, but when I open Designer, the background defaults to white. Any reason this is happening?

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    JotForm Support

    Answered by jonathan on January 01, 2016 at 03:44 PM

    The default background color of the Form Builder is usually white. So if you open the Form Designer it also will have white background color.

    If you were using a form template, most likely the form that will be loaded on the Form Builder will use the template's style. This is the only way I know so far that will allow you to have a different background color on the form aside its default settings. (cloning a form have same result as well)

    To save the form transparent background color, you can do it using the Form Designer.

    See image below for guidance:

    Make sure to Save the form to keep the changes.

    Hope this help. Please let us know if issue remains.