What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form doesn't show up in Zenfolio - how can I change this?

    Asked by jtstrong52 on January 01, 2016 at 01:57 PM

    I created a Custom Form on my Zenfolio site and then pasted the code for my JotForm form, but when I preview the page in Zenfolio, I get the square area displayed where the form is, but none of the text or buttons show.  Any advice, please?

     

    Thanks,

    John Strong

     

    zenfolio
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    JotForm Support

    Answered by jonathan on January 01, 2016 at 04:41 PM

    Hi John,

    Can you also share to us the URL of your Zenfolio website where we can check the form used? It will help in determining the possible cause of issue as well.

    For initial troubleshooting, you can also try first the re-embed procedure.

    That is remove the embedded form on the website and then re-embed using this time the Iframe embed code of the form.

    user guide: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Let us know if issue remains.

    Thanks.

  • Profile Image

    Answered by jtstrong52 on January 03, 2016 at 12:19 PM

    Thank you - using the iFrame Code worked!

     

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    JotForm Support

    Answered by jonathan on January 03, 2016 at 01:47 PM

    You are quite welcome. :)

    Contact us again anytime should you need further assistance.

    Cheers