What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have downloaded one of your form, which is working perfectly but I am getting mail as jotForm, how can i change it according to my server

    Asked by mos29 on January 02, 2016 at 08:12 AM
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    Answered by Boris on January 02, 2016 at 03:49 PM

    If I understood you correctly, you are referring to the notification emails that are being sent to you when submissions are being made on your form. Yes, you can use a custom Sender Email instead of our noreply@jotform.com options, by following this guide:


    You will be able to send notifications with your custom sender email address.

    Similarly to the above, you can even send notifications through your own SMTP server:


    Both of the above methods will ensure that the recipient sees your address as the sender, and not JotForm.

    Please let us know if you need any further clarifications or assistance, and we will be happy to help.