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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Problem with embedding a form

    Asked by fleffers on January 02, 2016 at 02:26 PM

    Hi !


    I ve encountered a very strange error that occurs when I m publishing a certain form on my webpage using an iFrame.


    When I do this, the form will be published; however it will be an earlier version of that form, not the form as it looks at present. When I use the "embed" option, all will be fine.


    I ve only encountered this problem with one certain form so far and I cant seem to work around this problem while still using in iFrame. 


    Is this a known error, can you help?


    Kind regards,



    Page URL:

  • Profile Image
    JotForm Support

    Answered by Kevin_G on January 02, 2016 at 08:27 PM


    I checked your form and I also have embedded in a local we page, I can see it's being embedded with all the changes, have you tried getting a new IFrame  code ? 

    Please, embed your form again and let us know, we will take a look if there is something wrong with your embedded code.

    We will wait for your response.


  • Profile Image

    Answered by fleffers on January 03, 2016 at 01:17 PM
    thanks for the swift replay.
    Upon further analysis I found out that I just had to clear my browser cache. Somehow the iFrame showed the earlier version because that was still in my browser cache.
    Kind regards
  • Profile Image
    JotForm Support

    Answered by Welvin on January 03, 2016 at 05:11 PM

    That's great to know. Please contact us again if there are any problems.