What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I questioned your charge of $45, because I thought I had a free subscription. So you refunded the $45 and closed the account. I want the jotform se

    Asked by Claudia Vickers on January 02, 2016 at 05:56 PM
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    JotForm Support

    Answered by Kevin_G on January 03, 2016 at 12:26 AM


    I found an account related to your email address : claudia@countrygardenmontessori.net , the username is claudiavickers.

    You are currently using a free account, if you want to upgrade it, you will need to purchase a subscription : https://www.jotform.com/pricing.

    Do let us know if we can help in anything else, we will be glad to assist you.