analytics not showing

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    digitalkiko
    Asked on January 03, 2016 at 03:05 AM

    need help analytics not showing on jot 

     

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    Mike_G
    Answered on January 03, 2016 at 01:28 PM

    I would like to apologize for any inconvenience. 

    I tried to check the form analytics of one my forms who has recent submissions and I was able to reproduce the issue. It seems that Form Analytics is not being updated with recent submissions.

    I will forward this to our developers so they can take a look at it. You will be notified via this thread for any updates if there are any. I'm sorry if I cannot provide you any ETA to when this will be fixed but please be assured that this will be worked on. May I also suggest for you to observe and check the Form Analytics once in awhile to see if it changes. 

     

    Thank you.