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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Certificate error when viewing the embedded form using IE

    Asked by marksc on January 03, 2016 at 01:08 PM

    Everyone I send this form to will not open due to concerns about certificate error. would like to upgrade including other forms but want to figure this problem out first. This was with Internet Explorer.




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    JotForm Support

    Answered by Welvin on January 03, 2016 at 04:50 PM

    I can't replicate this problem using IE 11. I think the error is on the older version of IE. Your screenshot had failed to appear here so I can't see it. Please re-upload that by following our steps here: http://www.jotform.com/answers/277033

    Also, try re-embedding the form using our iframe method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. Check if this helps.