Jotform API is not working due to a certificate validation error

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    Asked on January 04, 2016 at 05:42 AM

    I am trying to get my submissions using the api but I get this exception:

    Additional information: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. {"The remote certificate is invalid according to the validation procedure."}

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    Answered on January 04, 2016 at 08:39 AM

    Sorry for this inconvenience. As indicated in the previous thread:

    My colleague, already created a ticket for our back end team. They are currently analyzing it and working on how to resolve this issue. As soon as we have any update we will immediately be informing you.

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    Answered on January 05, 2016 at 04:06 AM


    Everything seems normal at our end.

    Kindest Regards,

    - Ertugrul.

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    Answered on January 05, 2016 at 04:16 AM


    It's working now, thanks.


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    Answered on January 05, 2016 at 06:13 AM

    Thank you for the update. 

    Please get back to us if further support is needed.