What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Integration problems with Google Spreadsheet

    Asked by kurufootwear on January 04, 2016 at 04:52 PM

    I have integrated my form successfully with Google Spreadsheets but it is not pulling new form submissions over into my spreadsheet. I have tried re-integrating the form, clearing my cache, logging out, clearing my browsing history, and it still won't work. Any suggestions?

    Page URL:
    https://form.jotform.com/53635715913156

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    Answered by crystalchoir on January 04, 2016 at 05:26 PM

    I'm having the same issue.  I've seen others are posting the same issue.  Please advise!!

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    JotForm Support

    Answered by Chriistian on January 04, 2016 at 10:07 PM

    Hi,

     

    I apologize for the inconvenience, It seems like we had some issues with the google spreadsheet integration earlier today which is why you are having trouble with your integration. It should be fixed by now. Can you try re-integrating it again now and see if the issues still persist?

     

    We will wait for your response,
    Regards.

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    Answered by kurufootwear on January 05, 2016 at 04:58 PM

    It seems to be working now.

    Thank you.

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    JotForm Support

    Answered by jonathan on January 05, 2016 at 07:30 PM

    Thank you for taking the time letting us know its working now.

    Feel free to contact us again anytime for any assistance you need.

    Cheers