What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    'Show' Condition Attached to Dynamic Dropdown Widget Is Not Working

    Asked by nathanc_martin on January 04, 2016 at 05:21 PM

    Would you be able to tell my why my conditional logic isn't working?

    The text field is set to display when the answer to the dynamic dropdown is BE-110-2. You can get to this answer by selecting Best from the top level drop down and Electric (non-flanged) from the middle drop down.

    After choosing BE-110-2 from the third drop-down, I would expect my text field to appear.

    Page URL:
    http://www.jotform.com//?formID=53565231802148

    condition logic show condition not working doesn't work does not work dynamic dropdowns widget conditional logic
  • Profile Image
    JotForm Support

    Answered by abajan on January 04, 2016 at 10:06 PM

    Thanks for asking. Tests I performed on a clone of the form indicated that changing the state of the IF clause from Is Equal To to Contains will fix the issue:

    Here's my clone. (There's a delay of a about two seconds before the image appears.)

    Do inform us if we may be of further assistance.

    Thanks