Form not working - temporarily unavailable

  • Profile Image
    veraheld
    Asked on February 07, 2012 at 01:34 PM

    Our forms are not working and returning aTemporarily unavailable notice - not good for a paid account.

    James

  • Profile Image
    OIMSCSMD
    Answered on February 07, 2012 at 01:42 PM

    No kidding....with hundreds of responses per day...as I asked a couple of weeks ago Jotform, is there something we should know?

    Sorry, hate to piggy back, but this is a huge problem

  • Profile Image
    fxr
    Answered on February 07, 2012 at 02:17 PM

    I have already issued an alert to our development team about this; its possible a server is just being reset. 

    Should hopefully just be a very transient issue. 

     

    Will update you as soon as I get any other updates.

  • Profile Image
    fxr
    Answered on February 07, 2012 at 02:19 PM

    This should now be resolved.

    Can you please try reloading your forms now and let us know. 

  • Profile Image
    seewhy
    Answered on February 09, 2012 at 06:52 PM

    Meant to reply earlier .. been busy.  Yes, working fine now, thank you.