I accidentally pressed the FTP option button and now it keeps asking me for the private key

  • erinr152
    Asked on January 5, 2016 at 1:54 AM

    I can't view the submissions any more without it requesting the private key.  How can I fix this?

    Page URL: http://www.jotform.com/submissions/53493057234860
  • beril JotForm UI Developer
    Replied on January 5, 2016 at 5:03 AM

    If you want to view your submission you can do it as you see below:

    I accidentally pressed the FTP option button and now it keeps asking me for the private key Image 1 Screenshot 40

    At that time, you can view your submissions properly.

    However, if you want to view your submission by clicking the link below you need to check Make This Page Public.  At that situation, you can view your form but not only you, everyone can see your submissions who clicks the link due to being public.

    http://www.jotform.com/submissions/53493057234860 

    To do this, click on submissions.

    I accidentally pressed the FTP option button and now it keeps asking me for the private key Image 2 Screenshot 51

     

     

    Then, click on gear icon and check Make This Page Public. 

    I accidentally pressed the FTP option button and now it keeps asking me for the private key Image 3 Screenshot 62

    If you have any question or issues, please do not hesitate contacting us. we will be glad to assist you.