I accidentally pressed the FTP option button and now it keeps asking me for the private key

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    Asked on January 05, 2016 at 01:54 AM

    I can't view the submissions any more without it requesting the private key.  How can I fix this?

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    Answered on January 05, 2016 at 05:03 AM

    If you want to view your submission you can do it as you see below:

    At that time, you can view your submissions properly.

    However, if you want to view your submission by clicking the link below you need to check Make This Page Public.  At that situation, you can view your form but not only you, everyone can see your submissions who clicks the link due to being public.


    To do this, click on submissions.



    Then, click on gear icon and check Make This Page Public. 

    If you have any question or issues, please do not hesitate contacting us. we will be glad to assist you.