What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Can't Download Form UploadsAsked by tcawood on January 05, 2016 at 04:47 AM
I am having trouble with one of my forms the "Guide application form" I've been using this succesfully for over 7 months however for some reason today I can't open files. When the form is completed it emails a colleague with an overview and a link to the files that people attach this is the link that appears to be broken, whenever we attempt to open the files the connection times out.
Is there an ongoing issue at the moment?
Thank you for contacting us.
I have checked some of the most recent download links related to the "Guide application form" and they worked fine here.
Could you please confirm if the issue is fixed on your side too?