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    Can't Download Form Uploads

    Asked by tcawood on January 05, 2016 at 04:47 AM

    I am having trouble with one of my forms the "Guide application form" I've been using this succesfully for over 7 months however for some reason today I can't open files. When the form is completed it emails a colleague with an overview and a link to the files that people attach this is the link that appears to be broken, whenever we attempt to open the files the connection times out.


    Is there an ongoing issue at the moment?


    Kind Regards



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    JotForm Support

    Answered by Mike on January 05, 2016 at 07:55 AM

    Thank you for contacting us.

    I have checked some of the most recent download links related to the "Guide application form" and they   worked fine here.

    Could you please confirm if the issue is fixed on your side too?