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Apologies for the inconvenience. May we know if you are still experiencing this problem?
I have informed our backend team about this matter.
Yes, still cannot download PDF, the problem has not cleared all day
Thank you for the confirmation. To confirm, you are now able to download PDF submissions but it misses the signature image, is that correct? To better discuss that problem, I have opened a separate thread for it. Please refer to this link instead: http://www.jotform.com/answers/736475. I will address it shortly.
Apologies for the inconvenience.
The issue with PDF download seems to have been resolved, thanks, however,
images that we upload to our form seem to appear as a joint file name in
the email/notifier and so cannot be subsequently opened.
[image: Inline images 1]
Form link https://form.jotformeu.com/40932603127347?
Travis Perkins plc
Mob: (44) 7887 454253
Thank you for the confirmation. I see you have a followup concern, to better assist you on that and for us to discuss it thoroughly. I've opened a separate thread for it, please refer to this link instead: http://www.jotform.com/answers/736761. We will address it shortly.