What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account upgarde paid, but not upgraded

    Asked by AMATIS on January 05, 2016 at 06:14 AM

    Account login ID : dbol@amatis.si


    We have paid for upgrade, but account is still free. Care to comment ?

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    Answered by victor on January 05, 2016 at 08:41 AM

    Thank you for contacting us. I have just reviewed and did notice that your account was not upgrade automatically after payment. After reviewing everything, I have manually upgraded your account. If you experience any issue, please do not hesitate contacting us. We will be glad to assist.