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  • Profile Image

    VERY LONG submission time

    Asked by dinukshi on January 05, 2016 at 06:49 AM

    It takes an extremely long time for my form to submit after I click submit. I am worried that I will not get responses because of this. How can this be overcome.

    (I have included a voice recorder in the form. It takes about 2 minutes to save that recording. After that another 5 minutes to submit after I click submit)

    Page URL:
    https://form.jotform.me/dinukshi/surveylawyerscompanysecs

    Long responses click submit long time recording
  • Profile Image
    JotForm Support

    Answered by mert on January 05, 2016 at 09:28 AM

    Hi there,

    I assume that the source of the problem is the long recording length. When I checked your form, I found that you have set its value as 600 seconds.

     

    Recording, rendering and saving the audio file takes too much time, that's why your form is that much slow. If you don't need this much length, I suggest you to decrease the value.

     

    Thanks.