VERY LONG submission time

  • dinukshi
    Asked on January 5, 2016 at 6:49 AM

    It takes an extremely long time for my form to submit after I click submit. I am worried that I will not get responses because of this. How can this be overcome.

    (I have included a voice recorder in the form. It takes about 2 minutes to save that recording. After that another 5 minutes to submit after I click submit)

  • mert JotForm UI Developer
    Replied on January 5, 2016 at 9:28 AM

    Hi there,

    I assume that the source of the problem is the long recording length. When I checked your form, I found that you have set its value as 600 seconds.

    VERY LONG submission time Image 1 Screenshot 20

     

    Recording, rendering and saving the audio file takes too much time, that's why your form is that much slow. If you don't need this much length, I suggest you to decrease the value.

     

    Thanks.