- sbomboy1Asked on January 05, 2016 at 11:08 AM
I spent at least thirty minutes trying to login with an email, when I realized I should try and sign in on another page. Signing in with an email produced an error "Username is inavlid". However signing in using an email on the home page worked correctly.
Windows 7. Chrome version 47.0.2526.106 m
- SammyAnswered on January 05, 2016 at 12:48 PM
Thank you for bringing this to our attention.
I tested the login from the pricing page and was able to reproduce the behavior you've described.
I have forwarded this to our development team for further investigation, once they have any updates you will be updated via this thread.
- JotForm SupportpaulsimpsonAnswered on January 08, 2016 at 05:37 PM
It is now possible to log in using your account email address. Apologies for the inconvenience caused.